Privacy Policy

1. What this covers

Modura Volume (“the app”) is a Shopify app for quantity and volume discounts, used by Shopify merchants. This policy explains what data the app processes and why.

2. Data we do not collect

The app does not request customer or order access scopes and does not intentionally store personal data of a store’s customers or shoppers.

3. Data we process

We process the data needed to operate the app for a store:

• Store identifiers, such as the shop domain.
• Authentication and session information required to securely connect the app to Shopify, including access credentials and granted scopes.
• Campaign configuration you create: campaign names, targeted products or collections, discount tiers, schedules and publication history.
• Operational logs (request metadata, event names, shop domain and error information) used to run and troubleshoot the service.

4. How we use it

Only to provide, secure and support the app, including publishing your campaigns to Shopify. Billing is handled by Shopify; we do not receive payment card details.

5. Sharing and hosting

We do not sell data. Data is processed by Shopify and by our infrastructure providers: Railway (application hosting) and Neon (database).

6. Shopify privacy compliance

The app implements Shopify’s mandatory compliance webhooks. The customers/data_request and customers/redact requests are acknowledged because no customer personal data is stored. The shop/redact request deletes the store’s data held by the app: the store record, campaigns, campaign revisions, schedules and sessions.

7. Retention

Data is kept while the app is installed. When the app is uninstalled, our uninstall handling removes the app’s stored session and authentication data. The store’s remaining app data (store record, campaigns, revisions and schedules) is deleted when we process the valid shop/redact request that Shopify sends, which Shopify documents as about 48 hours after uninstall.

8. Your rights

Merchants may request access to or deletion of their data by contacting [email protected].

9. Changes

We will update this page and its effective date when our practices change.

10. Contact

Modura · [email protected]